Not everyone will stay; some will leave to pursue careers outside your industry, some will find a growth opportunity unavailable in your company, others may have performance issues requiring management intervention. How do you retain intellectual capital and valuable customer relationships and knowledge when an employee leaves?

This Learning Module will provide information on how to avoid common legal pitfalls when terminating an employee, whether it's a voluntary or involuntary separation. In addition, your managers will have access to practical tips on how to conduct an exit interview, manage co-workers, delegate work assignments, and deal with possible negative customer reaction following the employee's departure.

The Transition Planner will help your managers inventory critical operational and customer information, which the departing employee had. The Planner will also assist in the redeployment of work assignments, provide new managers with a menu for continuity, and help you avoid legal pitfalls.