Studies have shown that higher levels of jobholder satisfaction will translate into higher levels of customer satisfaction. If you don't know what motivates your employees, you're probably not giving them the right kind of recognition.

This Learning Module focuses on the tools and techniques used by successful managers to motivate and reward their employees. Managers will learn how to apply proven methods and customize their delivery for your unique organization and employees.

The Employee Motivation & Recognition Planner will help managers ensure they understand the specific needs of each of their employees, and have in place a plan of action for motivating and recognizing them in ways that are most relevant to them.