Online Management Training – Using our online Talent Building System™, we provide managers with self-paced Learning Modules which are easily absorbed and immediately applicable. Along with skill building in key management practice areas, we also provide the tools to help managers develop and retain their employees. A unique set of integrated online Action Planners give managers the ability to put their learning into action on a day-to-day basis.

The Talent Building System can be customized to include company-specific information and resources, conform to your unique branding requirements, and expand to meet ongoing needs.

Customization Options Include:

Content - We have the ability to integrate forms, checklists, policies, and other internal processes into the existing Learning Modules and Action Planners. This provides a full level of integration with your existing operational and educational efforts.

New Employee Orientation – Give your employees the opportunity to become fully effective team members quickly with our online New Employee Orientation program – Fast Start™. This highly customizable and flexible program focuses on integrating new hires into your organization quickly. The emphasis is on understanding your unique culture, your performance expectations, and your customers. Fast Start Self-tests ensure subject matter mastery and helps provide a springboard for future development.

Exit Interviewing - At Your Service’s online Exit Interviewing Protocol, Next Step™, helps companies measure why employees choose to leave. Next Step reports give you clear guideline for improving managerial skills, operational systems, and other key factors which may be triggering unwanted turnover among your managerial and line employees.

Web-based Transfer of Existing Programs  - At Your Service Consultants and Program Developers are ready to work with you to move, enhance, and update existing classroom-based or self-paced programs to an interactive web-based platform.

New Program Development - Our Design staff can work directly with you to develop new program materials to help meet specific, time-bound, or ongoing training and development needs. Programs can be developed for use on the web, in a classroom, or a self-paced environment.

Surveys – Using our online Organizational Systems Audit™, we can provide you with detailed information and analysis on key organizational factors which impact customer satisfaction, productivity, and retention. You can focus on key positions, specific sites, an entire Brand, or the entire organization. Flash surveys can be used to monitor progress once recommendations are enacted.

Focus Groups – Working with teams of line employees, site managers, or senior executives, At Your Service Consultants will gather information about your existing or planned training and development initiatives. Concise, practical reports and analysis provide you with guidelines and recommendations for making the right choices the first time.

Consulting Services - At Your Service Consultants are available to work with you and your management teams for either one-on-one or group skill building or coaching. These sessions can be coupled with an online program implementation, or can be used when a more immediate intervention is required.

Responsive & Effective. Whether you’re looking for an off-the-shelf solution, something you can customize to meet your needs, or a brand-new application, At Your Service has the solution. Our programs and services have a high degree of flexibility, our team is responsive to your needs, our programs are industry focused and research-based, and all our solutions have been developed for real-world applications.