At Your Service provides a cost-effective, web-based system which gives senior managers and their management teams access to relevant training modules, practical tools, proven advice, helpful checklists, and interlinked planners.

Instead of reworking existing classroom training or self-paced manuals, this online system was designed from the ground up to support:

More effective employee selection
Company-focused new employee
     orientation
Ongoing employee training and
     development
Individually focused performance
     management
Increased employee commitment
     and retention

The Talent Building System is research-based and immediately applicable. The classroom comes to your site with easy to access self-paced Learning Modules, associated tools, and employee Action Planners.

Each Learning Module section is designed to be reviewed in about 10 minutes and then put into immediate action. All Action Planners are interlinked, providing your managers with an at-a-glance overview of their entire team's skills, abilities, and plans for development.

For information on online management training, enter one of our industry topic areas, Hospitality, Restaurant, or Retail, and learn more about the innovative programs and hands-on tools available to your managers online. You can also review selected sample pages from the self-paced program.

Without the right employees in the right jobs, performing at their very best, your ability to exceed your customer's expectations is severely limited. With repeat customers generating an estimated 50% of your revenue, making sure they come back will depend on the skill and ability of your managers and their teams.

Your managers directly impact the efforts, attitudes, and abilities of your employees more than any other factor. By providing your management team with the tools to effectively engage, train, and support their workers on a daily basis, you can:

Increase customer satisfaction
Reduce unwanted turnover
Lower operating costs
Attain higher levels of profitability

Talent Building System reports will help you in tracking both utilization and impact. Reports and analysis are available at the managerial, site, regional, and organizational level.

Satisfied customers, motivated and well-trained employees, better trained managers and higher profitability -- those are the At Your Service advantages.